In-House Business Analyst

IT, Analytics & Digital Enablement at BLG

 

How BLG Uses Technology to Drive Operational Excellence

At BLG, IT, analytics, and digital systems are core drivers of operational excellence, scalability, and cost discipline across our brands. These capabilities strengthen each business individually while enabling shared visibility, consistency, and leverage at the group level.

 

Our approach balances structure with flexibility — allowing acquired companies to retain their identity and operational strengths while benefiting from proven systems, data, and workflows that reduce friction and improve decision-making.

 

Day-to-Day Execution

On a daily basis, BLG’s systems and analytics capabilities support:

  • Reliable, cloud-based ERP operations across manufacturing, sales, finance, and supply chain
  • Real-time visibility into orders, projects, inventory, vendors, and margins
  • Automated reporting and dashboards replacing manual spreadsheets and static reports
  • Streamlined workflows that reduce screen-hopping, rework, and manual handoffs

These systems are actively used to manage flow, prioritize work, and surface issues early, not just to report results after the fact.

 

ERP, Data & Workflow Enablement

BLG emphasizes practical ERP usage that reflects how work actually gets done:

  • Role-focused workflows that simplify complex processes
  • Time-phased and status-driven views that support operational decisions
  • Integration of ERP data with analytics and automation tools
  • Continuous refinement to reduce friction and improve adoption

The goal is not rigid standardization, but clarity, accuracy, and speed.

 

Business Intelligence & Analytics (Power BI)

BLG uses enterprise business intelligence to connect ERP and non-ERP data into a single source of truth:

  • Operational dashboards for leadership and functional teams
  • End-to-end pipeline visibility from order entry through shipment
  • Margin, performance, and trend analysis to support decision-making
  • Automated report distribution to internal teams and external partners

These tools replace manual reporting and provide consistent, trusted insight across the organization.

 

Automation & Digital Tools (Power Platform)

BLG leverages modern cloud platforms to streamline work and improve visibility:

  • Workflow and data capture tools replacing spreadsheets and email-based processes
  • FIFO-driven operational tools improving prioritization and flow
  • Centralized databases for customer- and product-specific information
  • Automated notifications, updates, and reporting distribution to reduce manual effort and errors

This reduces manual effort, errors, and dependency on tribal knowledge.

 

AI-Enabled Strategy (Current & In Progress)

BLG applies AI in practical, value-driven ways to augment expertise and remove friction:

  • AI-assisted analytics for reporting, modeling, and insight generation
  • Warranty and historical case analysis to improve resolution speed and consistency
  • Product, quote, and forecasting analysis supporting planning and sales decisions
  • Exploration of customer-facing AI tools powered by product documentation and cut
    sheets to reduce repetitive inquiries and free up inside sales and customer service
    teams

AI is used to augment expertise and remove friction — not replace judgment.

 

Vendor, Supply Chain & Cross-Functional Visibility

BLG systems improve visibility across vendors and operations:

  • Vendor transit and shipment tracking
  • Mixed-vendor and supplier performance analysis
  • Customer-specific finishes and project status visibility
  • Cross-functional alignment between purchasing, engineering, operations, and sales

This improves predictability, accountability, and coordination across the business.

 

Cost Effectiveness & Bottom-Line Impact

BLG’s technology and analytics strategy is intentionally tied to financial outcomes:

  • Reduced manual labor through automation and self-service tools
  • Lower reporting and administrative overhead
  • Earlier identification of delays, bottlenecks, and margin leakage
  • Scalable infrastructure supporting growth without proportional headcount increase

The result is a more resilient, data-driven operating model that scales efficiently as BLG grows.

 

Why This Matters to Acquired Businesses

For companies joining BLG, these capabilities mean:

  • Immediate access to proven systems and analytics
  • Faster integration without heavy disruption
  • Improved visibility without loss of operational autonomy
  • Support for growth without unnecessary bureaucracy

BLG brings operational discipline, modern systems, and actionable insight — while preserving what makes each business successful.

 

Onboarding

  • Network, VPN, and server/cloud setup
  • Equipment evaluation, purchase, and preparation
  • Account access (files, Epicor, licenses, MFA)
  • Teams/groups membership
  • Phone setup (desk & mobile)
  • Documentation updates

Departing

  • Litigation hold (if required)
  • Disable network, VPN, Epicor, and phone access
  • Microsoft logout & license release
  • Inbox conversion to shared mailbox & email archive
  • Phone forwarding, voicemail reset, account closure
  • Archive desktop & OneDrive files

User Access (Restricted)

  • Provide department access to departing employee files
  • Remove personal/HR-sensitive data

Other IT Functions – Network

  • Backup monitoring & file restoration
  • Active Directory & group policy management
  • MFA maintenance & file permissions
  • Email security, tracing, filtering, and quarantine handling
  • VPN & Teams administration
  • Shared mailboxes, calendars, and distribution lists
  • Server hardware maintenance
  • Network hardware & firewall support
  • Security camera monitoring
  • Executive personal device support

Other IT Functions – General

  • Application install & support
  • Epicor MES user management
  • Hardware repair & rebuild
  • Remote access support
  • Forms/templates design
  • Printer & phone system support
  • OneDrive user training
  • IT supplies & toner management
  • Label design (Bartender, Zebra)
  • Website maintenance

Software License Management

  • Microsoft, AutoCAD LT, SolidWorks, Adobe, YoDeck, ScreenPal, Revalize
  • Microsoft, AutoCAD, Adobe, Revalize
  • Many others